Many lawyers are rarely more than arm’s length from their cell phone. Taking a call on the go or sending out a quick email or text are the lifeblood of modern business communications. Yet email and text communications with clients may pose a substantial exposure. These tips for texting and emailing clients can help you manage your risk.
Tips for Texting Legal Clients
Texting offers an immediacy not possible with other means of communication. According to studies, 95% of texts are read within 3 minutes, with responses often sent within 90 seconds. Clients are like all texters in that they often come to expect a quick reply. But there are other factors to consider to reduce your risk of exposure.
1. Avoid Incomplete Answers Via Text
It’s best to avoid quick but […]